Experience: 2-4 years
Type: Full-Time
Location: Faridabad
Description: We are looking for a strategic and analytical Customer Support Strategist to elevate our support operations, optimize customer experience, and align support initiatives with business goals. You will analyze support trends, define customer service strategies, implement support tools, and work cross-functionally to ensure customer satisfaction and operational efficiency.
Skills: Customer journey mapping , Data analysis & interpretation, KPI monitoring (CSAT, NPS, FCR, AHT, etc.), Strategic planning and execution, Problem-solving and root cause analysis.
Apply: hr@pulsifinserve.com
Experience: 2-4 years
Type: Full-Time
Location: Faridabad
Description: We are seeking a results-driven Credit Relationship Manager to manage and grow a portfolio of clients while ensuring high-quality credit underwriting and risk management. You will be responsible for evaluating loan proposals, managing client relationships, and ensuring timely credit approvals and disbursements. This role requires strong financial analysis skills, customer-centric thinking, and knowledge of credit policies and regulatory compliance.
Apply: hr@pulsifinserve.com
Experience: 1-3 years
Type: Full-Time
Location: Faridabad
Description: We are seeking a detail-oriented and analytical Loan Risk Evaluator to assess the creditworthiness of individuals and businesses applying for loans. The role involves analyzing financial data, verifying documentation, identifying risks, and making informed recommendations to ensure sound lending decisions and portfolio quality.
Apply: hr@pulsifinserve.com